frequently asked questions
How long does the shoe cleaning or repair process take?
Our standard turnaround time is 2–3 working days. However, complex repairs may take slightly longer. We’ll keep you informed throughout the process.
Do you guarantee 100% stain removal?
While we use the best chemicals, tools, and techniques, we cannot guarantee the complete removal of all stains. Some marks may be permanent depending on the material and depth of the stain. However, we always aim for the best possible result.
How can I book your services?
You can reach us via WhatsApp Business chat, call, or visit us directly. Most of our regular customers connect through WhatsApp for updates, pricing, and service confirmation.
How do I make the payment?
We accept payments via Paytm, GPay, or UPI only. Cash and card payments are not accepted at the moment.
Can I get a discount?
We maintain fair and affordable pricing. No discounts are applicable on any product or service, as we focus on consistent quality for every customer.
Do you clean luxury and designer shoes?
Yes, we specialize in handling premium and luxury brands. Our team takes extra care while cleaning or repairing high-end footwear.
Can I buy shoe care accessories from RSL Care?
Yes! We sell high-quality accessories like leather laces, shoe trees, cleaning kits, brushes, and more — both in-store and online.